Questions about the purchase flow? Find purchase FAQs here!

Have difficulties with the installation or registration? Check for instructions.

Useful tips and information for product upgrade.

"I want my money back. How and when can I get a refund?"

Welcome to Pavtube Customer Support Center. Here you can get information about our service and the way to contact us with your question, comment, request, suggestion, etc. Your emails will be attended and replied within 2 work days.

If you have any question or problem about our products, follow the steps below:

  • Make sure you are using the latest version.
  • Please read the FAQ before asking for the technical support.
  • Contact us, if your problem can not be solved yet. We will reply as soon as possible.

When you email us for technical support, please include the following information so that our support team can figure out your trouble easier and sooner:

  1. 1) Product order number
  2. 2) The error message and log record
  3. 3) Version number of the software
  4. 4) Detailed process description about your trouble
  5. 5) Information of your operation system

Contact us

No. Product Name Unit price
Manufacturer O/S Compatibility Amazon link
1 ASUS USB 2.0 6x Blu-Ray Combo External Optical Drive SBC-06D1S-U (Black) $149.99 ASUS Windows Click Here
2 Asus USB 2.0 Slim External 6x Blu-Ray Writer SBW-06C1S-U $209.40 ASUS Windows Click Here
3 Blu-Ray USB External Player DVDRW $97.05 Panasonic Windows Click Here
4 Blu-Ray Player Laptop External USB DVD RW Burner Drive $199.00 Panasonic Windows and Mac Click Here
5 D2 Blu Ray Drive 12X Mac/pc Compatible $417.16 LaCie Windows and Mac Click Here
6 LaCie USB 2.0/FW Professional BD-R/BD-RE Blu-Ray Drive 301856U $350.99 LaCie Windows Click Here
7 LG Electronics 8X External Blu-ray ReWrite Drive BE08LU20 BLACK/RETAIL (Black) $799.99 LG Windows Click Here
8 Buffalo Technology MediaStation 8X External Blu-Ray Burner USB 2.0 BR-X816U2 (Black) $277.61 Buffalo Windows Click Here
9 Velocity Micro VMbluDrive Blu-ray Disc External Optical Drive (Black) $167.75 Velocity Windows Click Here
10 DIGISTOR External Blu-ray Burner USB 2.0 (Tray Load) $259.00 DIGISTOR Windows Click Here
11 DIGISTOR External Blu-ray Burner (Slot-Load) USB 2.0 Powered Drive $369.00 DIGISTOR Windows Click Here
12 Blu-Ray Player Laptop External USB DVD RW Burner Drive $124.98 Sunvalleytek Windows Click Here