Refund FAQ

Here are some of the questions relating refund policy on getting money back.

1. I am not satisfied with your product. I want to get my payment refund.
We guarantee you the money back with the purchase price of the product you mentioned, if the product meets the
refund policy. Please contact our technical support about the issue you encounter in detail, and we will offer the best solution according to the condition.

2. I find out that I bought the wrong product after installing the software.
Can I get the refund to purchase your another product? We are sorry to inform you that in this case we could only offer a discount to you for the product you want. Please contact support staff about the situation with your order number and/or email address.

3. How long does it take to get the refund on my credit card statement?
The refund will process will appear on your credit card statement in 10 to 15 business days, if your refund request is approved. Please contact your credit card company about the statement posting, if you can not find the statement on your credit card after 15 business days.